Calling people ‘users’ is unethical and outdated


I’ve worked in UX for the better part of a decade. From now on,
I plan to remove the word “user” and any associated
terms—like “UX” and “user experience”—from my
vocabulary. It’ll take time. I’ll start by trying to avoid
using them in conversations at work. I’ll erase them from my
LinkedIn profile. I’ll find new ways to describe my job when
making small talk. I will experiment and look for something better.
I don’t have any strong alternatives to offer right now, but
I’m confident I’ll find some. I think of it as a challenge. The
U-words are everywhere in…


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Source: FS – All Tech News
Calling people ‘users’ is unethical and outdated